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Shiseido Americas Corporation

Senior Planner, External Operations

Location: East Windsor, New Jersey Brand: Shiseido Date: 07/02/2024

Success Profile

What makes a successful Planning employee at Shiseido?
Check out the traits we're looking for and see if you have the right mix.

  • Deadline-oriented
  • Technologically
  • Communicator
  • Problem-solver
  • Quick-thinking
  • Strategic


  • Summer Fridays

  • Employer Matching

  • Nursing Mother Rooms

  • Relocation Reimbursement

  • Life & Disability Insurance

  • Holidays

Job Summary:

Manage the creation and timely execution of an achievable, efficient production schedule for a group of Contract Manufacturers (Domestic and International) while maintaining lowest possible inventory levels and agreed upon service levels. Create and maintain purchase orders and other transactions within SAP. Perform monthly or quarterly inventory reconciliations with assigned CM sites and ensure inventory accuracy.  

Primary Duties & Responsibilities:

  • Lead the supply planning to maintain service, inventory with contract manufacturing. Be the SPOC for assigned CMs.
  • Manage relationship with strategic CM site(s) through monthly CS&OP Process
  • Manage long term planning for catalog in IBP planning tool environment.
  • Manage Shiseido Owned inventory accuracy at external manufacturing sites.
  • Own daily management for service and inventory for the portfolio.
  • Work with New Product Commercialization to define the supply plan for launches.
  • Execute the defined service level agreement for the CMs.

Working Relationships/Key Stakeholders:

  • In conjunction with CMs and procurement, and in line with the global planning blueprint, define the run strategies for the various product types and class (e.g., ABC class)
  • Develop and maintain relationship with external manufacturing plant. Build rhythm and cadence with the site to enrich the relationship.
  • In alignment with the planning blueprint, define inventory policies to allow forecasts to be accurately translated into manufacturing production schedules in support of the defined run strategies and business objectives.
  • Interface with the CMs to ensure the implementation and use of the most efficient, cost-effective manufacturing strategies by product type.
  • Maintain low inventory report (Shiseido Service Letter) and daily service management for their portfolio, in partnership with S&OP (Sales & Operations Planning).
  • Maintain all SKUs within the planning window while keeping agreed service levels.
  • Work with CMs to execute the SLA as per agreed strategies.
  • Work with CMs to define supply strategies as per the category.
  • Plan & track inventory levels of Finished goods via the long-term IBP planning module.
  • Monitor Excess and Obsolete inventory. Drive Root Cause Problem Solving and action planning/execution to reduce E&O.
  • Work with Material Supply Planning to ensure timely component deliveries.
  • Work with New Product Commercialization to define supply plan for new products launches.

Qualifications & Competencies: (List required or desired education; competencies; experiences; soft & hard skills)

  • Prefer APICS exposure and CPIM certification
  • 4-year academic degree in relevant field or related job experience
  • Minimum of 4-5 years of experience in a supply planning role, ideally in a manufacturing or supplier environment in the consumer goods industry.
  • Competent user of computerized IT systems – Word, PowerPoint, Excel and other associated scheduling, forecasting software packages
  • 3+ years of experience working within an ERP/MRP environment at an advanced level
  • SAP experience is preferred.
  • Thorough working knowledge of DRP and MPS processes in a Manufacturing or CM environment
  • End to End Supply Chain Functions and Linkage
  • In depth understanding of capacity management and production control concepts
  • In depth understanding of safety stock levels and other key parameters for Finished Goods and components
  • Production life cycle management
  • Thorough knowledge of TQM methodology, their application and their use towards continuous improvements.
  • In depth understanding of Supplier Management concepts.


Our key competencies serve as the working principles that every Shiseido employee must follow. These eight working principles – known as the “TRUST 8” – are based on the idea that mutual trust is the key to succeeding in Our Mission.

  1. THINK BIG – Adapt a big-picture perspective. Deliver new values through creativity.
  2. TAKE RISKS – Embrace risk. Practice “Trial & Error & Trial”.
  3. HANDS ON – Consider front-line realities when making decisions. Take the lead from end-to-end.
  4. COLLABORATE – Break free from the silo mentality. Leverage the diverse capabilities of colleagues.
  5. BE OPEN – Be transparent. Create an environment that encourages everyone to speak up – even if it is bad news.
  6. ACT WITH INTEGRITY – Be sincere and humble at all times.
  7. BE ACCOUNTABLE – Commit to the goal. Take accountability for the execution.
  8. APPLAUD SUCCESS – Create a culture that celebrates success.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID: 13973

Job ID: 13973 Category: Corporate

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