Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

JOB SUMMARY

The Director, Global Education & Artistry Programs will lead, manage and direct strategies for Global Education & Artistry programs and digital platform driving content and user engagement. Primary responsibilities focus on the synergistic development of targeted content that reinforces the brand’s unique perspective, enhances access and builds engagement of the internal Global teams.

These programs provide access to NARS product information, NARS selling/service approach and artistry techniques that drive sales performance and productivity. The role aligns with the Executive Director, Global Education & Artistry to conceptualize, devise, and adapt subject matter in tandem with seasonal priorities, programs and materials.  

The position works closely with Global Marketing and Product Development to drive alignment and execution on all Education initiatives as well as the Global Digital Strategy & Social Engagement and e-Commerce teams to ensure content is current and optimizes brand and industry trends and activities.

This position operates in a team-oriented environment and partners with US and International Sales, to drive successful execution of all Education initiatives on a global basis.

WHAT YOU WILL DO

• Lead, manage and direct the strategies for the Global Education & Artistry digital platform supporting NARS Artists and NARS Field teams in all selling environments. Ensure timely and appropriate information is communicated among the proper channel and measured for user engagement and feedback:

• Define and execute strategies for the internal NARS digital channel

• In collaboration with Executive Director, Global Education and Artistry, establish baselines, benchmarks, and goals to determine investments of time and resources
• Devise content calendars that reflect a variety of animations and activations
• Design content for all levels of users
• Oversee track and evaluate user data to measure engagement and traction

• Conduct on-going statuses with Global markets to confirm access, usage and functionality

• Maintain consistent communication relative to market administrative responsibilities to manage user fees
• Monitor market translation process to ensure priority languages are implemented
• Act as point person in partnership with the Global Digital team, for Education and Artistry specific requests related to local market Education Instagram account requirements and content related questions.

• Seek new methods to elevate and advance functionality, Artist performance and brand growth

• • Oversee negotiation of costs with vendor related to on-going development and enhanced features
  • Manage Digital Associate role to support timely updates and plans to maximize user engagement
  • Liaise with other SAC brands to expedite all aspects of performance and productivity

• Global Programs

• Ownership and management of developmental programs in collaboration with Executive Director, Global Education & Artistry

• Responsible for Onboarding programs and materials including manuals, formats and ppt.   Lead content development for seasonal training materials

• Define and oversee artistry features including trends, imagery to support, artistry in action videos for use across platforms and selling activities
• Inform and influence team with data-based engagement and feedback results

• Lead the planning and execution of the Global/Regional Meetings

• Define timing, content, activities and potential external speakers/performers
• Oversee logistics including securing venue (where applicable) and attendee communication
• Align within budget 

• Manage recognition program planning and execution

• Determine and source experiences and activities
• Oversee budget, logistics and attendee communication

Video 

• Define and align concepts and composition of video projects for digital sites to elevate and expand artistry and selling skills
• Create and manage video production schedule to reflect brand activities
• Identify internal talent to support/perform in videos 
• Partner with Global Marketing and Film teams on corporate video projects to provide selling and artistry insights  

Tools

• Contribute to the conceptualization and design of selling and artistry tools that reflect brand category objectives

• Secure feedback from Markets on needs and measure global feasibility 
• Partner with Creative, Project Management and external vendors on design, artwork and materials
• Oversee timing, execution and distribution of tools

• You will perform other duties as assigned.

WHO YOU ARE

• Minimum 7 years experience in corporate beauty/fashion industry, preferably including Regional leadership experience

• Experience in program development and writing onboarding and seasonal materials supporting varied retail selling environments
• Experience in management and support of eLearning programs
• Experience in managing departmental budget
• Exceptional communication skills (presentation/written)
• Superior attention to detail, highly organized, flexible and able to function in a fast-paced environment
• Self-motivated, results oriented, equally strategic and creative
• Ability to establish strong working relationships
• Proficient in Microsoft Office Suite, Publisher, InDesignYou will perform other duties as assigned

#LI-Hybrid #Nylaw

You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

· Medical, Dental, & Vision Insurance

· Life and Disability Insurance

· Paid Time Off

· Paid Volunteer Days

· Paid Company Holidays

· Paid Parental Leave

· 401K with 6% Company Match

· Talent Development & Learning Programs

· Internal & International Mobility

· Product Discounts & Annual Gratis

· Employee Led Affinity Groups

· Tuition Reimbursement

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law