Your Dreams, Our Future.

Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

JOB SUMMARY

The Training and Events Manager will be part of the U.S. Commercial Training and Events team. This strategic and creative leader will play a pivotal role in shaping and executing impactful training programs and retail event experiences that elevate brand presence, drive client acquisition, and deliver measurable business results across the U.S. retail landscape for Shiseido Americas Brands: Shiseido, Cle de Peau, Fragrances, NARS, Dr. Dennis Gross and Drunk Elephant and Hermes.

WHAT YOU WILL DO

• You will serve as a liaison with major U.S. retail partners (Sephora, Ulta, Nordstrom, Saks Global, and specialty accounts) to oversee end-to-end planning, execution, and ROI measurement for in-store activations, masterclasses, and large-scale events to support US leadership.
• You will monitor industry trends, competitor activations, and emerging event technologies to keep our strategies innovative and competitive.
• You will partner closely with the U.S. Director of Training, Training Executives, and Sales & Training Executives to ensure all initiatives align with brand objectives and long-term growth goals.
• You will act as a point of contact for internal teams and external retail partners, managing touchpoints and scheduling calls to maintain seamless communication.
• You will own the full lifecycle of events, including event data, calendar management, run-of-show development, retailer request submissions, collateral coordination, GWPs, shipping, and digital asset organization.
• You will develop comprehensive field training guides detailing concepts, consumer journey, service standards, and execution that create best practices and consistency for the Field team.
• You will lead post-event analysis, capturing wins, learnings, and strategic recommendations to optimize future activations.
• You will assist the Director in planning and executing internal events such as sales meetings, retailer meetings, and planning sessions.
• You will ensure hero/key sku’s, and new launch, are at the forefront of event strategies for the Retailer populations

WHO YOU ARE

• You must have the ability to travel 50% of the time
• You have 6+ years of proven experience in event management, preferably within beauty, luxury, or retail.
• You have prior experience working with major U.S. retailers (Sephora, Ulta, department stores).
• You have advanced proficiency in Microsoft Suite (Outlook, Excel, PowerPoint); familiarity with Eventbrite, Concur, and social media tools is a plus.
• You have exceptional organizational and communication skills with the ability to manage multiple projects and build strong stakeholder relationships.
• You have the willingness to travel across North America to support events.
• You have the availability for a Tuesday–Saturday schedule with in-store presence as needed.
• You are savvy in competitor environments and open-selling environments
• You have effective planning, organizational, and time management skills
• You can interact with all levels of management in a fast-paced, high growth environment
• You can work collaboratively and build positive/effective business relationships
• You have a valid Driver’s License
• You have excellent interpersonal skills to build relationships and navigate multiple teams.
• You are self-motivated and positive, aligning and engaging with the organization’s visions.
• Able to work a flexible schedule (typical work schedule is Tuesday through Saturday), including weekends and holidays, to meet team objectives.

If this sounds like you, we want you on our team.  Apply today and let's create something beautiful!

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You may be asked to perform other duties needed to help drive to our vision, fulfill our mission and abide by our organization’s values.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

· Medical, Dental, & Vision Insurance

· Life and Disability Insurance

· Paid Time Off

· Paid Volunteer Days

· Paid Company Holidays

· Paid Parental Leave

· 401K with 6% Company Match

· Talent Development & Learning Programs

· Internal & International Mobility

· Product Discounts & Annual Gratis

· Employee Led Affinity Groups

· Tuition Reimbursement

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law