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CPB, Selling Specialist (Saks 5th Ave)

Location: New York, New York Brand: Shiseido Date: 09/11/2023

Job Summary:

As a visible representative of Cle de Peau Beaute: the Personal Beauty Specialist (PBS) is depended on to increase sales and uphold the company's image through her/his courteous and efficient personalized service to our customers.

Primary Duties & Responsibilities: 

Customer Service

  • Provides professional and knowledgeable consultation.
  • Demonstrates Cle de Peau Beaute products through services such as Facial Massage / Make-up application and maintains minimum service goals set forth by AE/STE.
  • Contributes to improvements in customer service.                      
  • Keeps counter/installation clean and neat.                                              
  • Establishes friendly and comfortable atmosphere.                      
  • Reports customers’ opinions and needs to the company.

Business Skills  

  • Works in a team to increase sales for stores.                  
  • Achieves sales goals by utilizing skills and resources effectively.            
  • Uses automated systems effectively.                  
  • Maintains proper inventory level and communicated stock concerns in a timely manner.                  
  • Displays merchandises attractively and according to brand schematics.                                          

Additional Responsibilities

  • Reflects "pride" & "spirit" as a Cle de Peau Beaute representative.           
  • Communicates effectively with Ultra Prestige Collection staff.                           
  • Be reliable, dependable and self-starter.
  • Performs job functions at a consistently elevated level while receiving constructive feedback                        
  • Conducts business consistent with Cle de Peau Beaute standards

Qualifications & Competencies:

Bilingual (English and Chinese/Japanese/Korean) is helpful not required.​​​​​​

  • Utilizing social media (Instagram/WeChat) to connect with clients is helpful not required.
  • Willing to demonstrate facial services.                                      
  • Cosmetics background preferable.                                             
  • Basic computer skills (helpful not required).                              
  • Ability to establish and maintain effective working relationships with store people, coworkers, and the general public.      

    Trust 8 Competencies

    Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

    1. Think Big:Adapt a big-picture perspective. Deliver new values through creativity.
    2. Take Risks:Embrace Risk, Practice “Trial and Error and Trial”.
    3. Hands On:Consider Front-line realities when making decisions. Take the lead from end to end.
    1. Collaborate:Leverage the diverse capabilities of colleagues.
    2. Be Open:Create an environment that encourages everyone to speak up.
    3. Act with Integrity:Be sincere and humble at all times.
    4. Be Accountable:Commit to the goal. Take accountability for the execution.
    5. Applaud Success:Create a culture that celebrates success.



Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Job ID: 12333 Category: Retail

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