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Associate Manager, Education and Events

Location: New York, New York Brand: Shiseido Date: 05/11/2022

Job Summary

The Associate Manager, Education & Events is responsible for supporting the corporate education and events team for the BPG portfolio of brands. Key responsibilities include, but are not limited to, overseeing the maintenance of all e-learning apps, calendar management for talent and training executives for all BPG brands, liaison between Sales Operations for EDU and gratis orders, support in event recapping and management of calendars for streamlining efficiencies for the education and event department.

Portfolio of brands to support under the Director of Events includes Shiseido, Clé de Peau Beauté and all brands currently within the US distribution of Shiseido Fragrances.

This position operates in a team-oriented environment and works closely with US Marketing, Global Brand Holders, Retailers, Forecasting, and Field Executives to drive alignment and execution on Education initiatives.

Essential Job Duties

  • Manage content calendar for all 3 E-Learning apps, create localized content for the fragrance app and manage all updates and communication back the BH on the fragrance app.
  • Support analysis of user analytics and rationale for data driven from e-learning apps to ensure participation and success of app-based programs
  • Assist in organization of calendars and scheduling for Training Executives in support of both Director of Events & Director of Education
  • Forecast, ship, and track all gratis and training materials with brand holder so that all materials are delivered on a correct and timely basis
  • Direct and strategically time all new hire gratis program support to ensure new employees are shipped their education materials  
  • Aid meetings with Training Executives and Field Executives in the U.S market for Specialty, Department Stores and Open-sell environments, to ensure consistency in objectives, methods, and best practices
  • Liaison to Sales Operations to oversee shipment of event and training related materials
  • Providing Sales & Training Executives with tracking updates on education and training related shipments
  • Code and prepare all event related invoice for approval to ensure all terms and payments are met

Additional Responsibilities

  • Managing small projects to develop, execute and complete assignments
  • Exceptional attention to detail and time management skills
  • Execute necessary elements to complete projects as needed by VP of Sales & Education


  • BS Degree in relevant field
  • Minimum 1-2 years of experience in beauty experience preferred
  • Professional and effective communication skills
  • Expertise in written and verbal communication with solid writing and attention to detail. 
  • Expert skills in Excel and Microsoft Office Suite
  • Understanding of the digital BOX platform for file sharing  
  • Strong planning, administration, negotiation, and organizational skills
  • Strong partnership skills and ability to develop a team rapport.
  • Agility, initiative, and flexibility to manage several projects at any given time and respond to business needs.
  • Flexibility related to schedule and hours of work
  • PC Software knowledge, Microsoft Office skills, Outlook, Publishers, Excel, SAP, and Power Point

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Job ID: 9624 Category: Corporate

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