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Shiseido Americas Corporation

Supervisor, DC Operations

Shiseido Americas Corporation

Location: Groveport, Ohio Brand: Shiseido Date: 02/23/2024

Responsible for supervising a team of nonexempt employees and making decisions to ensure accurate and timely processing of merchandise/orders. Monitors daily activities, generates reports, analyzes production data, directs employee assignments, identifies capacity levels, and makes adjustments as necessary to meet tight deadlines. Trains and develops employees. Monitors employee performance, writes and communicates performance evaluations and provides regular, on-going feedback to employees. Addresses employee relations issues and administers corrective action, as necessary. Ensures employee compliance with company policies and employment laws.  Establishes and maintains strong working relationships with business partners.

Essential Job Duties:

  • Supervises a team of associates responsible for performing the various functions in the distribution center to move product and process orders, including pick, pack, stock/replenish, and collaboration between departments.
  • Monitors associate behavior and performance.  Holds associates accountable for following proper work procedures, processes and system requirements to expedite workflow and achieve established productivity standards.  Administers corrective action, as necessary.
  • Monitors and reports productivity statistics.  Identifies trends and anticipates needs. 
  • Communicates regularly with leadership throughout the DC to coordinates activities and meet productivity goals and operating objectives (KPIs – Key Performance Indicators).
  • Trains and develops associates.  Ensures employees are properly trained on power equipment, WMS, RF and other distribution technology. 
  • Promotes a safe work environment and enforces safety and security policies.


  • Bachelor’s degree in related field or equivalent work experience.
  • Minimum 2 years of experience in a leadership role in a distribution environment required.
  • Proficient computer skills required, including Microsoft Office and working knowledge of WMS, RF and related DC technology. 
  • Experience with Blue Yonder or other relevant WMS/LMS a plus.
  • Must possess strong management, problem-solving and organizational skills.
  • Excellent project management and multi-tasking skills with attention to detail.
  • Proficient in leading teams with a safety and quality mindset.
  • Demonstrated analytical skills – must be able to review and interpret detailed data to draw business conclusions and identify opportunities for improvement.
  • Ability to effectively communicate; must exhibit strong written and oral communication skills.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

Job ID: 13283 Category: Distribution

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